The Pros And Cons Of Hosted VoIP Vancouver Island

By Sandra Lewis


There are a lot of things that businesses today are involving in their operations to improve productivity and increase profits. One of them is using a VoIP system to enhance communication. This is a technological innovation that allows the conversion of analog voice calls to digital form through private or public telephone networks. Hosted VoIP Vancouver Island allows making of calls over the Internet rather than using the traditional phone lines. The system is perfect for small and big businesses. This technology has several advantages and disadvantages, as explained in the rest of the paragraphs.

This unit offers flexibility when it comes to connection. A business can have its sales reps in the field connected no matter where they are located. It also provides the connection to project officers or senior officials from remote areas. Furthermore, a business does not incur additional costs when it changes the location. This makes the technology perfect for both small and large companies.

Again, one can add or change the features required without going through extra expenses. Some of the crucial elements that the business can add include voicemails over emails as well as fax facilities. Additionally, one can choose call choices like caller identification, call transfer, or call queuing without any problems. It is also possible to host telephone meetings with the availability of conference calls.

This system has customer support for twenty-four hours a day, seven days a week. The service provider monitors and oversights the system so that no disruptions will be experienced. Furthermore, they provide power backup in cases of blackouts. As if that is not enough, the provider can upgrade hardware and software without adding the expense to you.

The cost of installing the system is way lower compared to the installation of traditional phone systems. Regular phones require connection with cables, and you can only deal with one account at a time. Giving mobile phones to each member of the staff could be costly too. The calls made over the Internet are significantly cheaper than those made with a traditional telephone system.

Still, a business may experience some problems when using VoIP systems. The quality of the connection can be poor due to the interference on the signal. The quality depends on factors like hardware, call destination, and broadband connection. If there is a problem in any of these factors, the business is likely to experience poor connectivity.

The hosted VoIP system cannot operate without Internet access. Therefore, if there are outages, disruption is rampant, and the problem is beyond the ability of the provider. For you to use this unit, you are required to have an Internet connection. This is why many businesses find it challenging to have.

The companies that provide the service have set a fixed charge that every business with the VoIP unit must pay. Still, the cost can mount up irrespective of the users. This means that a company may have to cover high costs, in the end, no matter the number of people using the system.

Another problem with the hosted system is unconfirmed security. This technology faces a lot of threats, like other technologies, and the risks include malware, call tempering, viruses or service, and identity theft. In case these threats are ignored, they could endanger the life of a business. Therefore, a company is expected to deal with these security concerns once it adopts this system.




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