For Efficient Business Telephone Systems Courtenay Companies Opt For VoIP

By Catherine Meyer


The world has become a very small place indeed. More and more businesses are able to compete globally, mainly thanks to the pervasive nature of the internet. Competition is fierce and only those that provide superior products and services, highly efficient customer service and effective communication abilities can hope to thrive. Old technology is simply not good enough to compete in the modern world. It is no wonder that, for business telephone systems Courtenay businesses are seriously considering VoIP.

VoIP is rapidly gaining in popularity, but the technology has been around for some time. It never took off at first, most because it requires a stable connection to the internet. In years gone past, internet access was not available everywhere and connections were often slow and unreliable. Things have changed, however, and today there is hardly a place on earth where one cannot access the internet.

Many companies consider moving to VoIP simply because it holds the promise of big savings on the telecommunications account. This is indeed the case and some users have reported savings of up to fifty percent on their monthly bills. New users quickly discover, however, that while the savings are very good news indeed, there are many other benefits offered by internet based communication.

One of the biggest drawbacks of a traditional PABX has always been the fact that it chains users to their desks. Calls can be made or received only if the caller is physically present at the place where his extension is installed. This had a devastating effect on productivity. Users were restricted in their movements, calls were missed and messages got lost. VoIP allows users to communicate wherever they are.

Significantly lower monthly communications bills is not the only savings offered by VoIP. It requires only a single central installation, unlike traditional switchboards that required a costly installation in every branch, building or site. VoIP also offers very low maintenance cost, not only because there is just one installation, but also because the platform is hosted by the service provider who is responsible for maintenance and upgrades.

VoIP users can use a wide variety of devices to communicate. Any device that has access to the internet will do and it is not necessary to use the same device all the time. This means that users can communicate wherever they are, using any suitable device available to them. User records are stored in the cloud and this means that all the records of a user is available to him regardless of his location.

Many corporate employees have become used to features such as call holding, call forwarding, voice mail and even limited conference call capabilities. VoIP users still have all these features, but they also enjoy many other features designed to make them more productive. There are voice to fax, voice to email, email to voice and even file transmitting features that further enhances the popularity of internet based communication.

There can be little doubt that the popularity of VoIP will keep rising. They are economical, efficient and versatile. One can only wonder what the next development in this technology will be.




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