Jobs Are Out There For Desktop Tech Support Companies

By William Bell


There are some young people who have probably never seen a personal computer. Most family households have no real need for such a tool, since the hand-held devices combined with smart televisions and gaming consoles do everything our desk top could do and more. However, the corporate world still contains the interconnected network that requires administration by desktop tech support companies.

Although the company-based IT concept is fading away, it has been replaced by the IT vendor. Technological support is still responsible for setting up, and often maintaining network databases for companies of all sizes. With so many of these networks being internal Intranet with very little access to the outside Internet, these companies stay largely safe from Internet viruses.

In fact, the Intranet based standard that has come to be the norm in large part due to cyber security risks. Certainly, employees were wasting company time online as well, but that was actually less of a problem when they were using their company systems and knew they could be watched. Now that they do their woolgathering on their own devices, it is even more difficult for companies to monitor how employees use their time.

One tactic some companies have implemented to prevent loss of productivity is lessening the amount of privacy for everyone. Cubicle walls have gone from eight-to-ten foot cloth monoliths to two-foot separations between coworkers, facing one-another. The family dining set up for group projects is also a popular office design these days, allowing everyone who works on the same projects to communicate face-to-face throughout the day.

Fortunately, the Intranet system has kept many corporations cocooned from threats to their own data, as well as information about employees and clients. Often offices will need to share the work for a period of time with home offices, and this task is often overseen by their IT vendor. An administrator will schedule the data dump for some particular time after office hours, but the oversight is done off-sight as part of a service contract.

Many modern cyber attacks are actually performed by members of the Press, and they use hacker tricks to accomplish their goals. Phishing is a common method used by anyone attempting to hack into an account, whether it is an individual or a company. In modern corporate cyber security threats, phishing via a back door email channel an employee may be allowed to utilize to communicate with a family member is not uncommon.

Anyone who is permitted such outer-office communication must be on their guard for this type of trickery. Corporate secrets, recipes, memorandums, or new developments can all be accessed by a savvy hacker with a good enough mock-up website. Anyone allowed to utilize back doors at work in order to communicate with family should avoid opening any emails other than from those people.

Phishing is a very successful method some hackers will utilize, and they will use the naivety of a well-meaning employee. Anyone who is allowed back door access to the outside Internet should receive training about hacking tricks that are used. In fact, their IT vendor may be just the people to provide that very training, helping to keep their client safe in a tricky world.




About the Author: