Some Helpful Luxury Resort Marketing Tips

By Anthony Hamilton


The average modern consumer only wants to invest their attention in things that offer value in exchange. As the internet continues to change the way people plan their vacations, there's greater need for resorts to improve their marketing techniques. So how do you adapt your luxury resort marketing strategy to reach out to today's tech-savvy guests?

If your site doesn't rank well organically for certain search queries, you can use paid search to enhance your visibility. Here, you need to buy listings that will appear besides conventional search results. This allows you to send traffic to the most relevant sections on your site, and the users won't need to navigate.Because the visitors are already interested in your offerings, this technique would greatly boost your conversion rates.

Chances are, your resort has already been featured several times in the social media posts of your customers. Because social media platforms allow direct interaction with the audience, they're highly potent and persuasive marketing channels. The campaigns are also more targeted when compared to those on print and broadcast media. To leverage the power of this avenue, regularly post quality content and respond to requests from your followers in a timely manner. This would serve to show guests that you're paying attention to their needs, something that's vital in building relationships with affluent clients.

Basically, multi-channel integration works to enhance your outreach by increasing points of contact with customers. And there are various tools that could help you manage multiple channels efficiently. With such resources, the process of creating and executing cross-channel marketing campaigns will become much easier and cheaper as well.

Your resort's site gives you a good opportunity to make an impression on your guests. Auditing the website will let you see where you're losing clients. Besides identifying the most popular pages, conducting an audit will reveal the channels that generate more traffic and what kind of offers would be more appealing. It's important to note that the site's primary role is to convert visitors into guests. As such, potential bookers should be able to navigate the site easily.

If you haven't got a mobile version of your site, you're missing out on huge opportunities. Of late, more people have started using their devices to make bookings from wherever they are. A site that's optimized for mobile devices would therefore help you reach out and generate repeat business. Besides taking steps to optimize your site, examine whether a mobile app would suit your entity's marketing strategy.

To maximize the performance of your digital marketing strategy, you need to gain a significant presence across a handful of channels. Joining an affiliate network that has a strong focus on hospitality would help you gain an edge over your competitors. Besides informing the public about offers available in your resort, such a platform is well-suited for showcasing your services to prospects. Of course, the affiliate program you join needs to be in alignment with your brand's reputation, identity and processes.

As technology continues to change the way people plan their vacations, the hospitality industry needs to adapt constantly. Managers need to look for ideas that will enhance their brand's visibility. And considering the somewhat crowded arena, one needs to dedicate more effort towards their marketing strategy if they're to stand out.




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